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Behind-closeddoors.com hopes you love your purchase, however, if you wish to return your order you can do so with our satisfaction guarantee.


Unwanted goods
Behind-closeddoors.com will offer a full refund or exchange within 30 days – no questions asked!
Unfortunately, due to our strict health and hygiene regulations, we cannot refund or exchange unwanted items if the products have been used or any of the original packaging is missing or broken.


Faulty or incorrect goods
Behind-closeddoors.com offers a 12 month replacement or refund policy on all faulty products.
Please notify us about faulty or incorrect goods ASAP so we can rectify the problem quickly for you.


Cancellations
You have the right to cancel your order within 7 days for a full refund. Behind-closeddoors.com work on a same day despatch system, so please try and cancel your order on the same day as ordering to avoid the inconvenience of returning your order.


Lingerie and sexy clothing

If your lingerie or sexy clothing doesn’t fit or isn’t exactly what you are looking for then don’t worry. We are happy to refund or exchange items. Please remember to keep your knickers on though!
You will also need to make sure all labels are still attached. Unfortunately, we cannot accept items back if they have been removed unless they are faulty.
We are really sorry to say that this policy does not apply to Latex clothing due to hygiene. If items have been taken out of the sealed packaging, we will not be able to accept them back. If you are unsure of your size, we would recommend going for a larger size.


Returning DVDS

We are sorry but as stated in the EC Distant Selling Regulations, we cannot accept returns of DVDs if the seal has been opened.
Refunds The European Consumer Protection (Distance Selling) Regulations 2000 require us to say that your money will be returned within 30 days of cancellation. At Behind-closeddoors.com we aim to refund you within 15 days.
Unfortunately, a refund cannot be issued until Behind-closeddoors.com receives the goods in question.


How to return an item:
Please email us at:


Sales@behind-closeddoors.com with the order number and a brief explanation as to why you need to return the item. We will then send you the information you need to make the return Freepost to us.


This returns policy does not affect your statutory rights
 

Dreamgirl Size UK Dress Bust Cup Waist Hips
Small 6-8 32"-34" A-B 24"-26" 34"-36"
Medium 10-12 34 -36" B-C 26"-28" 36"-38"
Large 14-16 36 -38" C-D 28"-32" 38"-40"
Plus 18-20 40"-54" D-DD 36"-40" 42"-48"
Plus1 22-24 48"-54" DD 40"-44" 50"-56"

 

Sweet Streak Size UK Dress Bust Cup Waist Hips
Small 6-8 32"-34" A-B 24"-26" 34"-36"
Medium 10-12 34"-36" B-C 26"-28" 36"-38"
Large 14-16 36"-38" C-D 28"-32" 38"-40"
XL 16-18 40"-42" D-DD 34"-36" 42"-44"
XXL 20-22 44"-46" DD-E 38"-40" 46"-48"
XXXL 22-24 46"-48" DD-E 40"-42" 48"-50"
One Size 8-12 32"-38" B-C 24"-32" 34"-40"
One Size Queen 16-22 40"-46" D-DD 36"-40" 42"-48"

 

Electric Size UK Dress Bust Cup Waist Hips
Small 6-8 32"-34" A-B 24"-26" 34"-36"
S/M 6-10 32"-34" A-B 24"-26" 34"-36"
Medium 10-12 34"-36" B-C 26"-28" 36"-38"
M/L 12-16 36"-38" B-C 28"-32" 38"-40"
Large 14-16 36"-38" C-D 28"-32" 38"-40"
1X/2X 18-20 40"-43" D-DD 36"-40" 42"-48"
3X/4X 22-24 48"-54" DD 40"-44" 50"-56"
One size 6-16 32"-38" B-C 24"-32" 34"-40"
One size queen 18-24 40"-48" D-DD 38"-44" 42"-48"

 

Sloane Size UK Dress Waist
Small 8-10 30"-32"
Medium 10-12 33"-34"
Large   36"-38"
XL   40"-42"

 

7'til Midnight Size UK Dress
Small 6-8
Small - Medium 8-10
Medium 10-12
Medium - Large 12-14
Large 12-14
X L 14-16
One Size 8-16
Queen 18-24

 

Baci Size UK Dress Bust Waist Hips
Small 6-8 32"-34" 24"-26" 34"-36"
Medium 10-12 34"-36" 26"-28" 36"-38"
Large 14-16 36"-38" 28"-32" 38"-40"
One Size 6-14 28"-32" 24"-32" 34"-38"
One Size Plus 18-24 34"-42" 38"-44" 42"-48"

 

Coquette Size UK Dress Bust Cup Size Waist Hips
Small 6-8 34"-36" B 26"-28" 36"-38"
S/M 8-10 35"-37" B 27"-29" 37"-39"
Medium 10-12 36"-38" B 28"-30" 38"-40"
M/L 12-14 37"-39" C 29"-31" 39"-41"
Large 14-16 38"-40" C 30"-32" 40"-42"
XL 16-18 40"-44" D 32"-35" 42"-45"
1X/2X 18-20 44"-48" D 35"-40" 45"-50"
One Size 8-14 36"-38" B 28"-30" 38"-40"
One Size Queen 16-20 40"-48" D 32"-40" 42"-50"

 

Black Level Size UK Dress Bust cm Waist cm Hips cm
Small 6-8 74-76 65-68 87-90
Medium 10-12 76-80 73-76 91-94
Large 12-14 82-86 78-83 96-100
XL 14-16 89-91 84-86 102-105

 

Magic Silk Size USA UK France Germany
Women's: Exposed, Cheap Thrills, Hot Angel, Lust
X Small 0-2 2-4 32-34 30-32
Small 4-6 6-8 34-36 32-34
Medium 8-10 10-12 38-40 36-38
Large 12-14 14-16 42-44 40-42
XL 16-18 18-20 46-50 44-46
Small/Medium 4-10 6-12 34-40 32-38
Large/X Large 12-18 14-20 42-50 40-46
One Size 4-18 6-20 34-50 32-46

 

Magic Silk Queen Size USA UK France Germany
Queen Size: Exposed, Cheap Thrills, Hot Angel, Lust
1-2X 20-22 22-24 52-54 48-50
3-4X 24-26 26-28 56-58 52-54
1 Size Queen 20-24 22-26 52-56 48-52

 

Magic Silk Mens Size USA Europe
Mens: Silk Knit, Power, Novelties
Small 28-30 71-76
Medium 36-38 81-86
Large 40-42 92-97
XL 36-42 102-107
Small/Medium 32-34 71-86
Large/X Large 28-34 92-107
One Size 28-40 71-107
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